Format: Paperback Condition: New An exploration of what it takes to create a successful e-business. This second edition includes reasons why some Internet start-up businesses fail; a checklist for start-ups to follow; new chapters on CRM, CMS and the backend; updated information on payment and security; and a discussion of where e-business is headed next. It also includes a discussion on intranets, and how to build them while saving time and money.